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0→1 Product Management EdTech Platform & LMS Process Automation Live Production

Adwitiya Academy of Learning

Leading the end-to-end product architecture, custom role-based LMS, automated WhatsApp-to-Razorpay admissions engine, and statewide Go-To-Market strategy for Karnataka's premier DCET coaching institution.

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My Role
Product Manager (2026 – Present)
Industry & Market
EdTech / DCET Coaching (Karnataka)
Core Deliverables
Web Platform, 6-Role LMS, Webhook Automation, GTM
Technology Stack
Node.js, SQLite/PostgreSQL, WATI WhatsApp, Razorpay
The Challenge

A Fragmented, Analog Coaching Market in Bengaluru

Every year, over 25,000+ polytechnic diploma engineers across Karnataka compete in the Diploma Common Entrance Test (DCET) for lateral entry into premier engineering colleges like RVCE, BMSCE, and MSRIT.

Our deep competitive benchmarking of 6 legacy coaching institutes in Bengaluru revealed a major operational void:

  • Zero Technology Infrastructure: Competitors relied strictly on physical classroom chalk-and-talk with generic, outdated paper handouts and no error tracking.
  • Localized Footprint: Institutes were confined to single physical centres in Vijayanagar, excluding thousands of high-potential diploma students across North Karnataka and rural districts.
  • Manual, High-Friction Admissions: Lead handling, fee installment tracking, and exam review cycles were managed over ad-hoc phone calls and paper registers, leading to severe leakages.

The Strategic Opportunity

Build Karnataka's first modern, outcomes-driven, technology-integrated DCET institute before enrolling a single student:

  • ✔ A fast, high-converting digital portal with interactive practice engines.
  • ✔ A fully customized, role-based Learning Management System with 2,400+ topic-tagged MCQs.
  • ✔ An automated zero-touch WhatsApp chatbot and instant Razorpay payment settlement pipeline.
  • ✔ High-credibility founder branding centered on 12+ years of polytechnic mathematics pedagogy.
Product Architecture

0→1 Product Roadmap & System Specification

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Comprehensive PRD & Specs

Drafted the master product requirement document, defining user personas (Diploma Students, Parents, Subject Lecturers, Counselors, and Academic Directors) with strict user-story acceptance criteria and SLA benchmarks.

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6-Role Permission Matrix

Architected a fine-grained RBAC matrix ensuring clean boundary isolation between student quiz sessions, teacher attendance management, parent installment visibility, and executive revenue reporting.

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Relational Data Modeling

Formulated the normalized relational schema spanning user auth, chapter taxonomy, question metadata, timed test submissions, payment ledger installments, and lead progression states with seamless migration paths from SQLite to PostgreSQL.

Adwitiya LMS Role Access Breadth and Architecture
System Architecture Blueprint: 6-Role Access Breadth, Feature Segmentation & Database Relationships
The Core Product

The Adwitiya Learning Management System (LMS)

Unlike off-the-shelf, clunky generic platforms, the Adwitiya LMS was custom engineered around the specific pedagogical flow of the Karnataka C-20 polytechnic syllabus and DCET competitive exam patterns.

LMS Review Test Dashboard
Interactive Test Center: Real-time simulated scoring, accuracy breakdown, and time-per-question telemetry

Diagnostic Test Center & Instant Analytics

Designed an interactive testing suite that mimics the actual Karnataka Examination Authority (KEA) DCET computer-based testing environment:

  • Granular Time Telemetry: Tracks exact seconds spent on each question to identify hesitation patterns and time-wasting traps.
  • Instant Automated Scoring: Immediate calculation of negative markings, percentage percentile, and subject-wise accuracy benchmarks.
  • Interactive Question Navigation: Marked for review, attempted, unattempted, and flagged states for realistic exam rehearsal.

Chapter-Wise Error Log & Pedagogical Feedback

Most students fail competitive exams not because they lack knowledge, but because they repeat uncorrected conceptual mistakes:

  • Detailed Step-by-Step Explanations: Every single question in the 2,400+ repository features fully rendered derivation steps and shortcut formulas.
  • Error Classification: Automatically categorizes student mistakes into Conceptual Gap, Calculation Error, or Misread Question.
  • Faculty Intervention Signals: Highlights weak chapters directly on the lecturer dashboard, allowing faculty to tailor the next revision session.
LMS Chapter-Wise Test Review and Explanations
Chapter-Wise Review Engine: Comprehensive solution rationale, correct answer verification, and error auditing
Adwitiya UI Frame Coverage and Module Count
UI Coverage & Design Architecture: Multi-device responsive screens spanning Student Portal, Faculty Hub, and Parent Monitor
Process Automation

Zero-Touch Admissions & Payment Pipeline

To eliminate manual registration delays and payment chasing, I engineered an automated webhook-driven pipeline connecting WhatsApp, the LMS database, and Razorpay.

End-to-End Automated Enrollment Workflow

1
Inbound Lead Capture via WhatsApp Business & Web:

Student inquires via WATI WhatsApp chatbot or the website diagnostic test. Lead details (Name, College, Diploma Branch, Target Rank) automatically sync to the database.

2
Student Account & Installment Ledger Generation:

Backend auto-provisions a pending student record, associates their chosen coaching tier (Flagship vs. Crash Course), and calculates the installment payment plan.

3
Dynamic Razorpay Payment Link Dispatch:

API dynamically triggers a branded Razorpay payment link sent directly over WhatsApp and SMS with exact fee breakdowns and expiry timers.

4
Real-Time Webhook Verification:

Upon successful student payment, the payment_link.paid webhook fires. The server cryptographically validates the signature and marks the invoice as settled.

5
Instant Account Activation & Credential Delivery:

Within 3 seconds, the student account is marked active. Login credentials, batch schedule, and pre-study formula notes are dispatched automatically via WhatsApp and confirmation email.

Growth & GTM

Omnichannel Marketing & Content Engine

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4-Phase Launch Strategy

Structured the inaugural batch launch (Database activation → LMS free diagnostic access → Live demo masterclass week → Early bird seat locking) maximizing cohort fill rates.

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Faculty Video & Reel Scripts

Produced 30-day bilingual (Kannada + English) video production roadmaps and reel scripts for 5 subject lecturers, translating complex engineering concepts into viral micro-learning content.

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2,400+ Curated Question Bank

Engineered Python data pipelines to parse, deduplicate, classify, and audit 2,400+ DCET past-year questions, aligning them strictly to C-20 syllabus matrices.

Business Impact

Key Strategic Outcomes

By treating the education venture as a scalable digital product rather than a traditional local tuition center, Adwitiya Academy established:

  • Zero Operational Choke Points: Admissions, test assessments, fee installments, and reporting run 100% autonomously through cloud micro-services.
  • Statewide Reach from Day 1: Able to enroll diploma students from all 30 districts of Karnataka without opening physical satellite branches.
  • High Student Stickiness: Real-time diagnostic telemetry, customized error logs, and rank predictors create measurable performance improvements.

Product Management Takeaway

"Building Adwitiya Academy demonstrated how applying rigorous product management principles—deep user research, strict PRD documentation, event-driven process automation, and scalable design architectures—can modernize a traditionally analog educational vertical."

— Meghana G S, Product Manager

Ready to Explore or Collaborate?

Explore the live Adwitiya Academy platform or get in touch to discuss product management, business consulting, and process automation.